Privacy

Who controls your data

Smartapitools (contact: info@smartapitools.digital, (07) 4006 0947, 88 Chapel Close, Whitfield, Queensland) is the data controller for personal information collected through this website and during enrolment.

What we collect

We may collect your name, email address, phone number, preferred session, message content, and payment references when you enquire or enrol. Server logs may record IP address and basic browser details for security.

Why we collect it

We use this information to answer enquiries, schedule clinics and intensives, issue receipts, meet legal obligations, and — if you accept analytics cookies — understand how pages are used.

Retention

Enquiry messages are kept for up to twenty-four months unless a longer record is needed for an active booking or dispute. Enrolment and payment records are retained as required under Australian tax and consumer rules.

Your rights

You may request access to, correction of, or deletion of personal information we hold, subject to legal exceptions. Contact info@smartapitools.digital. You may complain to the Office of the Australian Information Commissioner if you are unsatisfied with our response.

International transfers

Our hosting or email providers may process data on servers outside Australia. Where that occurs, we seek providers with appropriate safeguards. By using the site you acknowledge that such transfers may happen.

More detail

Cookie use is described on the cookies page. This policy may be updated; the version on this page is current as of publication.